Privacy Policy and Terms of Use

Jamaica Travel Specialist, A One Love Rewards Program

Privacy Policy

Effective Date: January 5, 2017

The Jamaica Tourist Board ("JTB") Jamaica Travel Specialist, A One Love Rewards Program (One Love Rewards Program) is committed to safeguarding the privacy of its partners and service providers. The One Love Rewards Program is established as a travel agent training and incentive program to improve the professional and customer service standing between and among our participating travel agents, users, and travel providers. Through, www.jamaicaoneloverewards.com (the "JTS Site"), you are acknowledging your desire to be kept informed about Jamaica travel packages, and other updates.

The JTS Site compiles information on travel agencies, including ARC, CLIA, and/or IATA numbers, addresses, and other contact information. Information compiled on individual users includes the agent's name and a password that the agent selects at the point of registration, as well as test results for online exams completed by the Participant agent. The email address acts as a unique identifier, and allows the JTB to keep Participant agents' records separate, calculate test results online, and redeem incentives provided by the One Love Rewards Program sponsors. The JTS Site uses or assigns "cookies" - a feature of your Internet browser which identifies your computer (but not you individually) to its system - although if the Participant agent accesses advertiser or sponsor information (including advertiser or sponsor web sites) through the JTS Site you may be assigned a different cookie by the advertiser or sponsor through a process outside of our control.

This online privacy statement applies to the Jamaica One Love Rewards Program website, online applications that run on smart phones, tablets, mobile devices ("apps"), and other online services that the JTB may offer which link to the One Love Rewards Program. It does not apply to those websites, apps or online services that have their own online privacy statements.

JTS website is not intended for persons under 18 years of age. We do not knowingly solicit data from, or market to persons under 18 years of age.

Since this online privacy statement may change, it is recommended that you check the current version available from time to time. If the JTB changes this statement, the updates will be reflected according to the "Effective Date" at the top of this page.

The most important use of the information about you that is gathered at the JTS Site is to provide the training and incentive services made available through the JTS Site, such as providing you with access to and real time correction of the individual exams or permitting you entrance to the JTS Site each visit without re-registration.

The information that you share at the JTS Site will be widely used to improve the service that you receive through the One Love Rewards Program. It may also be shared with program sponsors and other third parties, although your test results from the online exams will only be shared with the travel service provider sponsoring the exam. In addition, other companies which place advertising or sponsor the JTS Site may collect information about you when you view or click onto their advertising, content or web site, although we do not control this collection of information. In addition, the JTB does not control the information collection, distribution or privacy policies of sites other than the JTS Site. Registration at the JTS Site is explicit consent on the part of the Participant agent to transfer ownership of registration data to the Jamaica Tourist Board and the One Love Rewards Program.

Terms and Conditions

Effective Date: December 19, 2023

The Jamaica One Love Rewards Program, its affiliates and partners have developed the JTS Site for the travel agent community. The One Love Rewards Program is not a sweepstakes. It is a performance-based rewards program. Participation is strictly limited to enrolled travel agents who meet all criteria set forth by the operators, administrators, facilitators of the Jamaica Tourist Board (the "Participant Agent", collectively, the "Participants"). travAlliancemedia, LLC is the designated vendor supporting the One Love Rewards Program with products and services. By using the JTS Site, you agree to the terms and conditions listed on this page and the site Privacy Policy (above), as they may be updated by us from time to time.

Award Levels

Based on the number of ALL qualified bookings entered into the booking tracker during a calendar month, monthly cash rewards to the top-booking Jamaica agent of 10 or more bookings. For each of your valid bookings you enter you will receive points to purchase items from the One Love Rewards store. Guests must have travelled within the respective month under review.

Points earned within the One Love Rewards Program are based on the number of nights, number of guests and cost of the trip for each booking. Points may be accumulated up to a maximum of 24 months.

Items redeemed in the One Love Rewards Program online store will be shipped within 6-8 weeks, pending booking verification.

Qualified Booking

Only packages consisting of air and land or land-only based on a 3-night minimum stay will be considered as a qualified booking. The JTB reserves the right, at specific periods and during special promotions, to impose a minimum night requirement to amend the qualified booking criteria.

Group bookings must be entered based on the same dates of arrival and departure for all individuals within the group. Otherwise, each booking should be entered individually.

Booking Deadline

You can record a booking up to 12 months prior to clients travel date; However, the deadline to record your bookings in your account is by the 15th of the month after travel has been completed. For example, if your clients are arriving in Jamaica in September, you have until October 15th to record the booking.

Participation

All points are validated by the 15th business day of the month after travel has been completed.

Participation in the One Love Rewards Program is open to all U.S. and Canadian travel agencies and agents operating under a current and legitimate ARC/IATAN / CLIA or TRUE number who have taken and passed the Jamaica Travel Specialist course. Participant winner must be at least 18 years of age and legal residents of the U.S. or Canada. Monthly awards will be distributed by mail in the form of a gift certificate or company check within three (3) weeks from confirmation of winning travel agent.

All winning Participant agents shall be responsible for all federal, state and local taxes on any awards received. Enrollment is the sole responsibility of the Participant agent. Agencies may not combine bookings of multiple agents into an individual agent account. The JTB reserves the right to verify bookings at any time without notice, and/or to refuse award(s) based on non-compliance with program rules. It is the sole responsibility of Participant agents to confirm recorded bookings by providing acceptable proof for validation. Further, the JTB reserves the right at any time at its absolute discretion to refuse or revoke membership in the One Love Rewards Program for any reason. In the event of ties for any award, it is the sole discretion of the JTB to select the winning agent based on whose bookings are entered first or at its choosing, make applicable payments to qualifying agents in the tie. (N.B: Winner could be determined by dollar figure of booking).

Listing on Find a Travel Agent

Listing on www.visitjamaica.com Agent contact information listed on the "Find a Travel Agent" on www.visitjamaica.com. Agent must have recorded at least five bookings in the past 12 months to be listed on the www.visitjamaica.com site.

Responsibility

The JTB, travAlliancemedia, LLC their affiliates or assigns, shall not be responsible for any lost, late, misdirected or incomplete entries, interrupted or unavailable network, server or other connections or miscommunications. The JTB shall be solely accountable for the Jamaica Travel Specialist, A One Love Rewards Program. travAlliancemedia, LLC shall not be held responsible or liable for the verification of information, the distribution of prizes, nor any portion of their value. Further, travAlliancemedia, LLC shall not be responsible for the creation or enforcement of Terms and Conditions that govern the One Love Rewards Program. All rules and policies past, present and future are set forth and disseminated at the sole discretion of the JTB.

Those rules and policies prohibited or restricted by law shall be deemed void. Other conditions may apply. Participants must agree to the above terms and conditions and accept the decisions of the JTB as final. Any Participants providing false information will forfeit all awards and prizes associated with the One Love Rewards program, and may risk prosecution under applicable law. Rules are subject to change without notice.

The JTB reserves the right to issue passwords and restrict areas of the JTB Site as we consider appropriate. All Participants are responsible for maintaining the confidentiality of assigned passwords. All Participants are responsible for all uses of assigned passwords, whether or not actually or expressly authorized by the Participant.

ALL PARTICIPANT AGENTS UNDERSTAND AND EXPRESSLY AGREE THAT USE OF THE ONE LOVE REWARDS PROGRAM IS AT YOUR OWN RISK, THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE JTS SITE IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE JTS SITE AND/OR THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.

No information on the JTS Site shall be construed as a recommendation on the part of the One Love Rewards Program, or as an acknowledgement of compliance with industry standards.

The JTB makes no representation regarding the addition or deletion of material from the JTS Site. The JTB reserves the right to add or remove information from the JTS Site and cannot be held responsible for such changes, including the removal of links. The JTB may modify or discontinue the One Love Rewards Program or your Participant agent user registration, with or without notice in its sole discretion, without liability to the Participant agent, any other user or any third party.

The content on the JTS Site is the sole property of Jamaica Tourist Board. YOU MAY NOT COPY, REPRODUCE, DISTRIBUTE, PUBLISH, DISPLAY, PERFORM, MODIFY, CREATE DERIVATIVE WORKS, TRANSMIT, OR IN ANY WAY EXPLOIT ANY CONTENT ON THE JTS SITE, NOR MAY YOU DISTRIBUTE ANY PART OF THIS CONTENT OVER ANY NETWORK, INCLUDING A LOCAL AREA NETWORK, SELL OR OFFER IT FOR SALE OR USE, OR USE SUCH CONTENT TO CONSTRUCT ANY KIND OF DATABASE WITHOUT THE PRIOR WRITTEN PERMISSION OF THE JAMAICA TOURIST BOARD.

The Jamaica Tourist Board, travAlliancemedia, LLC, their affiliates or assigns, any site sponsors or advertisers or other third parties in any way connected with the site and their respective officers, directors, employees, agents and contractors cannot be held in any way liable arising from any use of data provided by its users of the JTS Site through registration or use of the JTS Site.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE JTB DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE JTB MAKES NO REPRESENTATION OR WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE JTS SITE, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE JTS SITE, REGARDING ANY GOODS, SERVICES OR PROGRAMS OFFERED OR SOLD BY SPONSORS, ADVERTISERS OR OTHER THIRD PARTIES CONNECTED WITH THE JTS SITE, OR THAT THE JTS SITE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE.

THE JTB SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND RESULTING FROM USE OF THE JTS SITE BY ANY PARTICIPANT AGENT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFIT, USE, DATA OR OTHER INTANGIBLES, EVEN IF THE JTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The JTB reserves the right to initiate any legal action it deems appropriate to enforce these Terms and Conditions, as they may be revised from time to time. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms and Conditions unenforceable, the remainder of the Terms and Conditions shall continue in full force and effect.